BMW of Silver Spring FAQ

BMW of Silver Spring has served the Washington, D.C., and Baltimore metropolitan areas for over 30 years as a premier BMW dealership committed to exceptional customer satisfaction. Conveniently located in Silver Spring, MD, we offer an extensive selection of new and BMW Certified vehicles alongside our state-of-the-art service center. Whether you're exploring the latest BMW innovations or need expert service for your current vehicle, our knowledgeable team is here to deliver the ultimate ownership experience.

New and BMW Certified Vehicles

What new BMW models are available at BMW of Silver Spring?

Our showroom features the complete lineup of new BMW vehicles, including the BMW 3 Series, BMW 5 Series, BMW X3, BMW X5, and high-performance BMW M® models. You can explore our full inventory online or in person to experience peerless engineering and design excellence firsthand.

What are the benefits of BMW Certified vehicles?

BMW Certified vehicles undergo a meticulous 360° inspection and come with a limited warranty backed by BMW. Each includes 24-hour Roadside Assistance, CARFAX® Vehicle History Report™, and coverage extending up to one year beyond the original new vehicle warranty-offering assurance and luxury combined.

Can I custom-order a new BMW?

Yes. BMW of Silver Spring can help you custom-order your BMW directly from the factory with your chosen color, trim, and equipment packages. Our team will guide you through available configurations so your vehicle reflects your personal taste and driving preferences.

Do you carry electrified BMW models?

Absolutely. Our lineup includes electric vehicles such as the BMW i4, BMW i5, and BMW iX, each offering zero-emission performance with hallmark BMW handling and cutting-edge technology.

What makes BMW of Silver Spring different from other dealerships?

As part of the MileOne Autogroup, BMW of Silver Spring is recognized for its commitment to superior customer service and comprehensive ownership support, from purchase to maintenance.

Can I schedule a test drive online?

Yes. You can schedule a test drive directly through our website, and our team will have your selected model ready upon arrival.

Financing and Leasing

How do I apply for financing at BMW of Silver Spring?

Our secure online finance application allows you to begin the approval process in minutes. Once submitted, our finance professionals will contact you to discuss customized options that fit your budget and goals.

Should I lease or buy my BMW?

A BMW lease provides flexibility, allowing you to enjoy a new BMW every few years, while financing helps you build ownership equity. Our specialists can walk you through both options to determine what works best for you.

Does BMW of Silver Spring offer finance and lease specials?

Yes. We feature national BMW Financial Services offers and local dealership-exclusive specials. Visit our website or contact our finance center to explore current incentives.

Can I trade in my vehicle?

Yes. You can value your trade online using our quick appraisal tool, then bring your vehicle to our dealership for a final professional evaluation.

Do you offer BMW programs for graduates or military personnel?

Yes. BMW offers exclusive programs through BMW Financial Services for eligible recent graduates and members of the military community.

Service and Maintenance

Why should I service my BMW at BMW of Silver Spring?

Our BMW-trained technicians use OEM parts and advanced diagnostic tools to maintain your vehicle's performance. From scheduled BMW maintenance to repairs, we ensure your vehicle continues to perform at its best.

Can I schedule service online?

Yes. Our online service scheduler allows you to choose the service type, preferred date, and time that fits your schedule.

Do you offer BMW Value Service?

Yes. BMW Value Service provides competitive pricing on select maintenance items while using only Genuine BMW Parts installed by certified experts.

Are there service or parts specials available?

Yes. We offer regularly updated service and parts specials, including savings on brake service, oil changes, and seasonal maintenance.

Do you offer pickup and delivery for service?

Yes. We provide service pickup and delivery options for qualifying appointments, ensuring your experience is as effortless as possible.

What amenities are available at your service center?

Our customer lounge offers complimentary Wi-Fi®, refreshments, and comfortable seating while you wait. Shuttle and loaner vehicles are also available for your convenience.

General Information

Does BMW of Silver Spring offer online purchasing options?

Yes. Our digital retail tools allow you to browse inventory, calculate payments, apply for financing, and even arrange delivery-all from the comfort of home.

Where is BMW of Silver Spring located?

You can visit us at 3211 Automobile Blvd in Silver Spring, MD, serving the greater Washington D.C. and Baltimore metropolitan areas.

What are your dealership hours?

Our showroom, service, and parts departments operate with flexible hours for your convenience. Visit our website for the most up-to-date schedule.

Do you offer courtesy transportation?

Yes. Courtesy loaner vehicles and shuttle service are available for qualifying service appointments.

How can I contact BMW of Silver Spring?

You can reach our sales, service, or finance teams by phone, through our online contact form, or by visiting our dealership in person.

Experience the Ultimate Driving Machine at BMW of Silver Spring

BMW of Silver Spring invites you to experience why hundreds of customers have given us positive reviews online and why we're recognized as one of Maryland's premier BMW dealerships. Our commitment to customer service excellence extends from your first visit through every service appointment for years to come. Contact us online or over the phone today, or visit us in Silver Spring to discover the BMW difference.